SERVICE UPDATE: Our contact centre will be closed on Tuesday 30 April for staff training. If you have an emergency, please call us on 0300 373 3000 and our out of hours service provider will be able to help you. If you need to raise a non-urgent service request or have a general enquiry, please use our contact us form on our website and your message will be picked up when the team are back in the office on Wednesday morning.

FACEBOOK UPDATE: Our Facebook accounts for Network Homes and Network Homes sales have been compromised. We’re doing everything we can to liaise with Facebook and resolve this issue. Until then, please do not use our Facebook accounts to contact us and ignore any messages or post you may have received from our Facebook accounts from Thursday 28 September 2023. 

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Your latest SNG customer newsletter is out now!

14 March 2024

The latest edition of your SNG customer newsletter is out now- we have emailed this newsletter to all residents and you can also click here to read it! We have lots of important service updates and news for you in this issue, including:

  • an introduction from Kirti Karsan, our Resident Engagement Manager
  • our opening hours over the Easter period
  • information on rent increases and the upcoming 53-week rent year
  • changes to how we manage service charges
  • the latest building and fire safety updates
  • all the ways we can help you build confidence using online services
  • information on a free 24-hour mental health support textline
  • and more!

We hope you enjoy reading this issue of the customer newsletter. If you would like to read previous issues, or request a printed version of future issues, visit this page or click the button below.

Read the latest SNG customer newsletter here

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