SERVICE UPDATE: Our contact centre will be closed on Tuesday 30 April for staff training. If you have an emergency, please call us on 0300 373 3000 and our out of hours service provider will be able to help you. If you need to raise a non-urgent service request or have a general enquiry, please use our contact us form on our website and your message will be picked up when the team are back in the office on Wednesday morning.

FACEBOOK UPDATE: Our Facebook accounts for Network Homes and Network Homes sales have been compromised. We’re doing everything we can to liaise with Facebook and resolve this issue. Until then, please do not use our Facebook accounts to contact us and ignore any messages or post you may have received from our Facebook accounts from Thursday 28 September 2023. 

Repairs and maintenance

In this section, you'll find repairs information for SNG customers who live in the former Network Homes area (covering London and the East of England). If you are an SNG customer who lives in the former Sovereign area (South and Southwest England) please visit their website.

You may need to contact us from time to time about repairs or maintenance to your property or the surrounding area. Our Repairs team are dedicated to providing you with the best possible repairs service.

Safe Space

Together we can end domestic abuse